Browse All Product Categories
- Acrylic Awards
- Art Glass Awards
- Budget Recognition Awards
- Cast Metal Awards
- Cast Metal w/ Art Glass
- Personalized Glassware
- Value Priced Recognition Awards
- Glass & Crystal Awards
- Stone & Marble Awards
- Award Plaques
- Framed Awards
- 3D Standard Creations
- Freestanding Awards
- Donor Walls + Perpetuals
- Under $35
- Sports Awards
- Eagle Awards
- Boxed Sets
- Metal Awards
- Gift Items
- Desktop Items
Shipping Information
Shipping Services
Shipping/Handling
- Standard shipping methods are UPS or FedEx.
- Special shipping methods and requests are subject to additional handling charges.
- All internatiuonal shipments are subject to additional duties, taxes, and brokerage fees.
Freight Claims
- Freight claims must be initiated by the recipient.
- Goods are shipped at buyer's risk, with title passing to recipient at FOB point.
- Awards Factory is unable to guarantee on-time delivery or the safety of goods once turned over to a recognized carrier.
- All claims must be made by the recipient against the appropriate carrier within 15 working days.
- In every instance, it is essential that all original shipping cartons, packing materials, and damaged product(s) be retained by recipient until claim is settled.
- Claims are not possible if any reshipment has occurred.
Damage Claims
- Carefully inspect your order immediately to assure damage did not occur inshipment.
- If damage occurs, contact our Customer Service Department at once.
- A claim will be filed on your behalf if we are notified within 24 hours of receipt.
- Claims are not possible if any reshipment has occurred.
Foreign Shipments
- Contact name and phone numbers, including city and country code, must be provided for all International Shipments.
- All International Shipments must be UPS or FedEx.
